Privacy Policy
Because your privacy matters!
This privacy policy covers the practices for handling and securing your personal information by SWNAC E KIRAYA SERVICES PRIVATE LIMITED (Hereinafter Referred to as "SharePal"). The domain name www.sharepal.in (hereinafter referred to as the "Website"), is owned by SWNAC E KIRAYA SERVICES PRIVATE LIMITED, a Company incorporated under the Companies Act, 2013 having its registered office at 1003/14 Sadar Road, Ambikapur, Surguja, Chhattisgarh, India 497001.
This Privacy Policy is applicable to persons who purchase or rent any product or services from SharePal through any refurbisheds channel of SharePal (like website, mobile site, telephonic order & offline channels). This Privacy Policy also applies to persons who visit SharePal's offices. As a user or customer of SharePal, the person agrees with this privacy policy and the terms and conditions mentioned herein.
When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase/rent or sign up for one of our email newsletters or other services as described below.
COLLECTION OF PERSONAL INFORMATIONFor availing of the services/products from the website or to contact SharePal, you may have to sign up by giving the following personal information such as email address, name, phone number and address. Some of the information provided above is personally sensitive information (“Personal Information”) and are collected for the purpose of verification of the identity of the user and to ensure compliances. We do use your contact information to send you offers based on your previous orders and your interests. In general, you can browse the Website without telling us who you are or revealing any Personal Information about yourself. Additionally, if you browse through this Website, our servers may automatically record information of a certain kind. Such information includes information such as the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time of your access. We use this information to monitor the usage of our Website and also whatever is necessary for our business. This information does not include Personal Information. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
COOKIESCookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet.
SharePal's use of cookies is similar to that of any other reputable online companies. No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. SharePal uses cookies to personalize your experience on the website and mobile site, and with respect to advertisements.
A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our website and mobile site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third-party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to our websites or mobile sites in order to provide advertisements about related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.
When a user sends personal correspondence, such as emails, letters, messages on the Site's Facebook Page, Instagram Page and/ or other social media platforms on which the App / Website Owner has an account and/ or calls the App /Website Owner's Customer Care Cell/ Grievance Officer, the App/Website Owner retains this information. This information may be used by the App/Website Owner and/ or maybe published in accordance with the provisions of the Terms of Use of this App and this Privacy Policy.
The third-party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to our websites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous and does not link online actions to an identifiable person.
Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. SharePal supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking SharePal cookies may disable certain features on the website and mobile site, and may make it impossible to purchase or use certain services available on the website and mobile site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.
However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.
We may also share certain filtered Personal Information to our business partners who may contact the customers to offer certain products or services (which may include free or paid products/services) which will enable the customer to have a better or aligned renting experience or to avail certain benefits specially made for SharePal Customers. Examples of such partners are entities offering co-branded credit cards, banking cards or similar sensitive information etc.
We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the website, mobile site and mobile app. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third-parties as to the number of people who have seen and clicked on links to their websites.
Occasionally, SharePal will hire a third party to act on our behalf for projects such as market -research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.
All the payments on the website, mobile site and mobile app are secured via 128-Bit Encryption via an SSL Certificate obtained from an authority in selling these products.
This means all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
Information relating to electronic transactions entered into via the Website shall be protected by encryption technology. We have partnered with secure payment gateways i.e. Razorpay. The Website does not have the ability to interfere and do not interfere with the payment gateway mechanism. The Website has no access to the information that you may enter for making the payment through the payment gateway. Your transaction and banking details or other information as required for internet banking or other payment instruments is held by our Payment Gateway partner. By creating a link to a payment gateway, we do not endorse the payment gateway, nor are we liable for any failure of products or services offered by such payment gateway. Such a payment gateway may have a privacy policy different from that of ours. All failures/ errors/ omissions of the payment gateway shall be solely on the payment gateway. You hereby consent that you shall not use the Website for any disputes that you may have with the payment gateway for any wrongdoing of the payment gateway.